Please read carefully — all sales are final.
All purchases for THE B1G VPN services are non-refundable. We do not issue refunds, partial refunds, or credits for any reason, including but not limited to:
If we offer a free trial or promotional access, the trial terms will be described at signup. No refund will be provided once a paid subscription is activated.
If you believe there has been an error or unauthorized charge, contact our billing team at support@theb1gvpn.example immediately. We will investigate and respond; however, our No Refund policy still applies unless otherwise determined at our discretion.
Initiating a chargeback with your payment provider may result in immediate suspension of your account. Repeated or unjustified chargebacks may lead to a permanent ban.
In exceptional cases, where required by applicable law or regulatory order, adjustments may be made. Such exceptions are rare and made at our sole discretion.